Shipping policy

At DeentoDigits, we aim to deliver your Islamic books quickly, safely, and reliably across the UK.

1. Shipping Locations

We currently ship to all locations within the United Kingdom.

2. Processing Time

-Orders are processed within 1–2 working days.
-Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Once dispatched, orders typically arrive within:

• 2–4 working days (Standard UK Delivery)

Please note: Delivery times may vary during busy seasons, such as Ramadan, Eid, and holiday periods.

4. Shipping Fees

• Standard UK Delivery: FREE
  We offer free shipping on all orders no minimum spend required.

5. Order Tracking

When your order is dispatched, you will receive a confirmation email with a tracking number so you can follow your parcel.

6. Incorrect Address

Please ensure your shipping address is accurate.
If an order is returned due to an incorrect or incomplete address, additional delivery charges may apply.

7. Damaged or Missing Items

If your order arrives damaged or if something is missing:

-Contact us within 48 hours of delivery at deentodigits@outlook.com
-Include your order number and clear photos of the issue

We will assist you promptly with a replacement or refund.

8. Delivery Delays

While delays are rare, courier issues or unforeseen circumstances may extend delivery times. We appreciate your patience and will help track your order whenever needed.

9. Contact Us

For any shipping-related questions, you can reach us at:
hello@deentodigits.com